Maintenance contracts: turning unpredictable calls into recurring revenue

A service business living only on repair calls is at the mercy of its phone: overloaded weeks, dead valleys, zero predictability. The maintenance contract flips the logic — guaranteed monthly or quarterly revenue, visits planned into your slow periods, and a structurally loyal client.

The ingredients of a profitable contract

• A clear scope: what's included (preventive visits, inspections, small consumables) and what isn't (major repairs, parts above a threshold).
• Counted included visits: "2 preventive visits per year" — and a written overage rate for the 3rd.
• A discount with logic: annual prepaid cheaper than monthly; the client who commits is financing your predictability.
• Auto-renewal with notice — a contract that expires silently is a client lost silently.
• Automatic recurring invoicing: a contract whose invoice goes out by hand always ends up skipping a month.

The calendar that fills itself

The real operational win: preventive visits get scheduled in advance into slow periods. Your May fills up in January. And every preventive visit is a chance to detect (and quote) the repair before the breakdown — instead of the overnight emergency at premium rates that the client experiences as a disaster.

The tooling

In MainteQC: contracts with included visits and hours, per-period usage tracking, automatic overage lines on the next invoice, recurring billing with auto-pay, and preventive scheduling generated in advance. The client tracks their usage in their portal. Details on the features page and plans.