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Help center
Guides to get started and get the most out of MainteQC.
Getting started
4- Getting started with MainteQCSet up your account in six guided steps.
- Team roles and permissionsWho sees what: owner, dispatch, accounting, technician, subcontractor.
- Setting up your brandingLogo, colours, subdomain and emails in your name — what your clients see.
- Installing the technician appiOS and Android: installation, sign-in, permissions and the first “On my way”.
Field
5- The two-clock systemUnderstand the payroll clock vs the billing clock.
- “On my way” and GPS-confirmed arrivalHow arrival confirmation works, and what happens when GPS drops.
- End of day: review, adjust, submitThe end-of-day screen, adjustment thresholds and locking.
- Mileage: GPS, odometer and approvalHow distances are measured, verified and reimbursed.
- Working offlineBasements, remote sites: what works without network and how sync happens.
Billing
5- Quotes and invoicesCreate quotes, convert them to invoices, and apply Quebec tax.
- Quotes and e-signatureCreate, revise, get signed — and convert to invoice in two clicks.
- GST, QST and exempt clientsHow taxes are calculated on your invoices, and how to handle exemptions.
- Online payments and auto-payCard, Interac e-Transfer, cheque, cash — and auto-pay enrollment.
- Maintenance contracts and recurring billingIncluded visits, overages, renewal and automatic invoicing.
Data
4- Importing your dataImport clients, properties and assets from a CSV file.
- Importing your data: the complete guideCSV, Jobber, Limble: validation, dry run and row-by-row retry.
- The second brain: file, link, findOCR, asset links, secure sharing and AI search.
- Exporting your data and Law 25Full export, right to erasure, consents and subprocessors.