A seat is an internal user on your team: owner, dispatcher, accounting, technician or subcontractor. Your clients don’t use seats — client-portal access is unlimited and free on every plan.
How do I add seats beyond what’s included?
Each plan includes a number of seats (Solo: 1, Pro: 10, Business: 30) and you add extra seats at $25 per seat per month, directly from your billing settings. The calculator on the pricing page shows your exact total for your team size.
Does the free trial require a credit card?
No. The 14-day trial gives you Pro-level features with no credit card. At the end of the trial you pick your plan — your data stays intact.
Is there a discount for paying annually?
Yes — 15% off every plan paid annually, extra seats included. The monthly/annual toggle on the pricing page shows both prices.
Do displayed prices include taxes?
Prices are in Canadian dollars, taxes extra. GST and QST applicable to your billing address are added automatically and itemized on your receipts — like any compliant invoice.
Can I change plans along the way?
Yes, anytime. Upgrades apply immediately with prorated billing. Downgrades take effect next cycle, with a clear summary of affected features and a 7-day export window.
What is the refund policy?
Full refund on request within 30 days of your first payment. After that, prorated refunds for the remaining days of the cycle. Details are published on the Refunds page.
Which payment methods do you accept for the subscription?
Visa, Mastercard and Amex credit and debit cards, processed by Stripe in Canadian dollars. No hidden exchange fees.