Field

Working offline

Basements, remote sites: what works without network and how sync happens.

Back to help center

Offline mode

The technician app is designed for basements and dead zones.

What works offline

  • Viewing assigned jobs, access notes and checklists.
  • Timestamping (manual arrival, start, completion, breaks).
  • Taking photos, collecting the client's signature, recording parts used.

Every write is queued locally, then synced automatically when the network returns.

On conflict

If something changed during the offline window (e.g., the job was reassigned), the server resolves it with clear rules and the technician is informed — nothing disappears silently, everything is traced.

Still stuck?

Write to us — we answer quickly, in French or English.

Write to support