General

Notifications and automatic reminders

Email, SMS, push: who receives what, and how to adjust it.

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Notifications and reminders

Each person controls their preferences: email, SMS or push, per event type.

Team side

Assignments, schedule changes, emergencies, unclosed days, internal announcements — everyone picks their channels. Critical alerts (E1 emergency, safety) always go through.

Client side

  • Confirmation at booking.
  • Day-before reminder with a confirmation ask.
  • “On my way” on the day, with the estimated arrival time.
  • Invoices and receipts at issuance and payment.

Every message goes out in the person's language. Client reminders are configured in Settings → Notifications.

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