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“On my way” and GPS-confirmed arrival

How arrival confirmation works, and what happens when GPS drops.

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“On my way” and GPS

When a technician taps “On my way” on their next job, three things happen:

  • The client is notified with an estimated arrival time.
  • The dispatch board switches the technician to “en route”.
  • The phone watches for arrival at the declared address: on entering the zone, arrival is timestamped automatically and marked “GPS-confirmed”.

If GPS can't lock

Underground parking, office towers: if arrival isn't detected, the technician sees a manual “Confirm arrival” button. The timestamp is kept, simply marked “manual confirmation”.

Location tracking is active only during declared trips, with the technician's logged consent — never continuously.

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